We are quickly growing & hiring in both Manhattan & Brooklyn!

*Please note that this is a tipped position with a base rate of $18 + an additional $3 - $5 in tips/hour depending on location. (Total Compensation = $21 - $23)*

Springbone Kitchen is looking for ambitious Service Managers to join our growing team!

Our ideal candidates have previous experience as a supervisor and are trust-worthy, responsible, and reliable. The Service Manager position is an exciting opportunity to show us your managerial skills & grow within the company. We look forward to meeting you!

About Us: Springbone Kitchen is a quick-service restaurant company with 7 locations in Manhattan, Brooklyn & NJ. We value human health, animal welfare, & sustainability. We are passionate about serving high-quality and affordable bowls, bone broth, smoothies, baked goodies, & more! 

Our Team takes the sourcing of both our ingredients & team members very seriously. We believe that great leadership begins with transparency, open communication, & mutual respect.

What We Are Looking For:
- MUST have a NYC Food Handlers License or be in the process of obtaining one (ServeSafe Certifications are a plus, however, they do not meet this requirement.)
- Experience as a Supervisor or Manager
- A positive, energetic, & uplifting management style
- A trustworthy, responsible, & reliable leader
- Well-adapted to fast-paced counter-service restaurant environments
- Ambition to take on more responsibility and be considered for further management roles
- 1+ years of restaurant experience preferred
- Flexible availability preferred

What We Offer:
- Unlimited Growth (More than half of our General Managers & Corporate Team began as Team Members/Service Managers!)
- Consistent Schedule based on availability
- Reasonable Hours of operation to limit early-morning or late-night commuting (Store Hours: 10:30am-8:30pm -- Working Hours: 9am-10pm)
- Paid Breaks
- Free Meals
- Paid Training
- Flexible Schedule
- Paid Sick & Family Leave
- Paid Jury Duty Leave
- Free Uniform
- Over-Time Pay

What A Great Service Managers Does:
- Take full ownership of the team & restaurant when GM is away
- Provide outstanding customer service & hospitality to our guests
- Ensure fantastic food quality
- Train & motivate our team members to ensure a positive & friendly work environment
- Ensure that our team is upholding NYC health & safety guidelines
- Learn all the moving parts of the restaurant including all stations (bowls, broths, register, dish, prep)
- Maintain a clean work environment with the help of fellow managers & team members
- Place orders, take inventory, perform tasks to help the next shift get ahead
- Professionally handle customer complaints & concerns
- Continue learning and developing skills to fill future open AGM & GM positions

Job Types: Full-time, Part-time
Pay: $18.00 - $23.00 per hour
Expected hours: 25 – 40 per week

Benefits:
Employee discount
Flexible schedule
Food provided
Paid training

Restaurant type:
Fast casual restaurant
Quick service & fast food restaurant

Schedule:
Day shift
Evening shift
Monday to Friday
Night shift
Weekends as needed

Experience:
Management: 1 year (Required)
Restaurant: 1 year (Required)

License/Certification:
Qualifying Certificate in Food Protection Card (Required to have or must be willing to get)